Hyland Outage History

Hyland is up right now

There were 3 Hyland outages since March 17, 2026 totaling 6h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hylandcloud.com

Minor April 26, 2026

Hyland is aware of increased error rates in IAD Datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

Detected by Pingoru
Apr 26, 2026, 03:44 PM UTC
Resolved
Apr 26, 2026, 06:19 PM UTC
Duration
2h 34m
Affected: Ashburn, USA (IAD)
Timeline · 4 updates
  1. investigating Apr 26, 2026, 03:44 PM UTC

    Hyland is aware of increased error rates in IAD Datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

  2. identified Apr 26, 2026, 04:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 26, 2026, 05:17 PM UTC

    Hyland has implemented a fix for the issue and we are currently monitoring the results to ensure full resolution. We will provide a final update once we confirm that the service is fully restored. Thank you for your patience and understanding throughout the incident.

  4. resolved Apr 26, 2026, 06:19 PM UTC

    Hyland has fully resolved the issue. We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.

Read the full incident report →

Notice April 7, 2026

Resolved - Increased Errors with Sharebase US

Detected by Pingoru
Apr 07, 2026, 01:41 PM UTC
Resolved
Apr 07, 2026, 04:54 PM UTC
Duration
3h 12m
Timeline · 5 updates
  1. investigating Apr 07, 2026, 01:41 PM UTC

    Hyland is currently investigating reports of Sharebase US login issues. Updates will be provided as more information is available.

  2. investigating Apr 07, 2026, 01:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 07, 2026, 02:40 PM UTC

    Hyland has identified the issue, and are working on a resolution.

  4. monitoring Apr 07, 2026, 03:36 PM UTC

    Hyland has identified the issue and has implemented a fix. We will continue to Monitor the issue to ensure the resolution

  5. resolved Apr 07, 2026, 04:54 PM UTC

    Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

Read the full incident report →

Major March 22, 2026

(Status: Resolved) Multiple IAD customers are unable to login to OnBase application

Detected by Pingoru
Mar 22, 2026, 01:06 PM UTC
Resolved
Mar 22, 2026, 02:12 PM UTC
Duration
1h 6m
Affected: Ashburn, USA (IAD)
Timeline · 4 updates
  1. investigating Mar 22, 2026, 01:06 PM UTC

    Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

  2. identified Mar 22, 2026, 01:33 PM UTC

    Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.

  3. monitoring Mar 22, 2026, 01:57 PM UTC

    Hyland believes the issue is resolved. We are still actively monitoring.

  4. resolved Mar 22, 2026, 02:12 PM UTC

    Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

Read the full incident report →

Looking to track Hyland downtime and outages?

Pingoru polls Hyland's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Hyland reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Hyland alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Hyland for free

5 free monitors · No credit card required