Hyland incident
(Status: Resolved) SFTP Connection issues in QEF datacenter
Major Vendor's status page →
Resolved after 2 hours, affecting AWS Frankfurt (AMS/QEF), on May 11, 2026.
The issue with SFTP Connections in QEF datacenter has been resolved. If issues still persist, please contact your first line of support.
Affected components
AWS Frankfurt (AMS/QEF)
Update timeline
- identified May 11, 2026, 07:33 PM UTC
Hyland has identified an issue impacting SFTP connectivity for a subset of customers in the QEF datacenter. The team is actively working to resolve the issue.
- identified May 11, 2026, 09:20 PM UTC
Hyland is continuing to work on a fix for the issue. We will provide updates as more information becomes available.
- resolved May 11, 2026, 09:34 PM UTC
The issue with SFTP Connections in QEF datacenter has been resolved. If issues still persist, please contact your first line of support.
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