Hyland incident

(Status: Identified) SFTP Connection issues in QEF datacenter

Major Ongoing View vendor source →

Hyland is currently experiencing a major incident affecting AWS Frankfurt (AMS/QEF), which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 07:33 PM UTC
Resolved
Ongoing
Duration
● 1h 50m
Detected by Pingoru
May 11, 2026, 07:33 PM UTC

Affected components

AWS Frankfurt (AMS/QEF)

Update timeline

  1. identified May 11, 2026, 07:33 PM UTC

    Hyland has identified an issue impacting SFTP connectivity for a subset of customers in the QEF datacenter. The team is actively working to resolve the issue.

  2. identified May 11, 2026, 09:20 PM UTC

    Hyland is continuing to work on a fix for the issue. We will provide updates as more information becomes available.