Hyland incident
(Status: Resolved) Multiple IAD customers are unable to login to OnBase application
Affected components
Ashburn, USA (IAD)
Update timeline
- investigating Mar 22, 2026, 01:06 PM UTC
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified Mar 22, 2026, 01:33 PM UTC
Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
- monitoring Mar 22, 2026, 01:57 PM UTC
Hyland believes the issue is resolved. We are still actively monitoring.
- resolved Mar 22, 2026, 02:12 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
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