Is Hyland down?

Hyland is aware of performance degradation in the PIT data center. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.

Hyland has identified the issue and is continuing to take steps towards remediating the issue with the highest priority. Hyland will continue to post updates as they are available.

We are continuing to work on a fix for this issue.

A fix has been implemented and we are monitoring the results.

Hyland has remediated the performance degradation issue. Recovery operations are continuing and no customer impact is expected. If any issues arise please please contact your first line of Hyland support.

We are currently investigating this issue.

Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.

Hyland is continuing to work on this issue with the highest priority. Additional details will be provided as they are available.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

Hyland has implemented a fix and is performing additional remediation measures to ensure solution stability. Hyland is actively monitoring the environment for any additional issues.

Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

Hyland is currently investigating reports of issues accessing OnBase. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

Hyland is continuing to investigate reports of issues accessing OnBase. Our teams remain actively engaged and are treating this matter with the highest priority. We will provide additional updates as more information becomes available.

Hyland is continuing to investigate reports of issues accessing OnBase. Initial analysis indicates that packets may be dropping somewhere along the external internet path. Our teams are continuing to analyze the pattern to help determine the underlying cause and will provide additional updates as more information becomes available.

Hyland has isolated the issue to a point outside of Hyland’s environment. Initial analysis indicates that packets may be dropping somewhere along the external internet path. The MEL datacenter issue has been isolated and is not related to the issue observed in SYD. Our teams are continuing to monitor and analyze the pattern, and we will provide additional updates as more information becomes available.

The issue has been confirmed to originate within the customer's network security controls and is not related to Hyland infrastructure.

This incident has been resolved has been confirmed to originate within the customer's network security controls

Hyland is aware of OnBase Performance Degradation. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

Hyland has identified the cause of the slowness affecting the OnBase application in the IAD datacenter. We are actively implementing a fix and taking steps to mitigate impact. We will continue to share updates as progress is made. Thank you for your continued patience.

Hyland has applied a fix for the slowness affecting OnBase applications within the IAD data center. We will continue to monitor and validate performance to ensure the issue is resolved.

At this time the issue has been determined to be Resolved. If issues still persist, please contact your first line of Support.

Hyland is aware of OnBase Performance Degradation. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

Hyland has identified the cause of the slowness affecting the OnBase application in the IAD datacenter. We are actively implementing a fix and taking steps to mitigate impact. We will continue to share updates as progress is made. Thank you for your continued patience.

Hyland has implemented the fix for the slowness affecting the OnBase application in the IAD datacenter. We are continuing to monitor the environment to validate performance and ensure the issue remains resolved. We will provide further updates as monitoring continues. Thank you for your continued patience.

Hyland has confirmed that the issue has been resolved and services are operating as expected. No further service impact has been observed. If you continue to experience any issues, please contact Hyland’s first line of support for assistance.