Hyland incident

(Status: Resolved) - Increased error rates in PIT data center

Minor Resolved View vendor source →

Hyland experienced a minor incident on May 18, 2026 affecting Boyers, USA (PIT), lasting 29m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 08:09 PM UTC
Resolved
May 18, 2026, 08:38 PM UTC
Duration
29m
Detected by Pingoru
May 18, 2026, 08:09 PM UTC

Affected components

Boyers, USA (PIT)

Update timeline

  1. monitoring May 18, 2026, 08:09 PM UTC

    We have detected an increase in error rates for a subset of customers in the PIT datacenter. A fix has been applied and we are monitoring to ensure resolution.

  2. resolved May 18, 2026, 08:38 PM UTC

    Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.