Hyland experienced a major incident on May 15, 2026 affecting Arlington, USA (DCA), lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 15, 2026, 03:36 PM UTC
Hyland is aware of ongoing issues within the DCA data center. More information will be provided when available.
- investigating May 15, 2026, 04:31 PM UTC
Hyland is continuing to investigate this issue on the highest priority. More information will be made available as Hyland's investigation continues.
- monitoring May 15, 2026, 05:27 PM UTC
A fix has been applied, and early signs of improvement are being observed. Hyland will continue to track the situation closely and provide updates as needed.
- resolved May 15, 2026, 07:37 PM UTC
System connectivity has been restored and is currently stable following the applied fix. Should you continue to experience any issues, please contact your first line of support for further assistance.