Hyland incident
(Status: Resolved) Performance degradation been identified - PIT
Resolved after 4 hours 25 minutes, affecting Boyers, USA (PIT), on September 29, 2026.
Hyland has remediated the performance degradation issue. Recovery operations are continuing and no customer impact is expected. If any issues arise please please contact your first line of Hyland support.
Affected components
Update timeline
- investigating Sep 29, 2026, 03:23 PM UTC
Hyland is aware of performance degradation in the PIT data center. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified Sep 29, 2026, 03:56 PM UTC
Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
- identified Sep 29, 2026, 05:00 PM UTC
Hyland has identified the issue and is continuing to take steps towards remediating the issue with the highest priority. Hyland will continue to post updates as they are available.
- identified Sep 29, 2026, 05:31 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 29, 2026, 05:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2026, 07:49 PM UTC
Hyland has remediated the performance degradation issue. Recovery operations are continuing and no customer impact is expected. If any issues arise please please contact your first line of Hyland support.
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