Hyland incident
Resolved: Intermittent solution connectivity - AKL
Hyland experienced a major incident on May 7, 2026 affecting Auckland, New Zealand (AKL), lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Auckland, New Zealand (AKL)
Update timeline
- investigating May 07, 2026, 01:41 AM UTC
We have received reports of intermittent connection issues in the AKL datacenter. We are currently investigating this matter.
- identified May 07, 2026, 02:51 AM UTC
The issue has been identified and a fix is being put in place to mitigate the connectivity errors.
- resolved May 07, 2026, 03:41 AM UTC
The issue with intermittent connectivity has been resolved. If issues continue to be experienced, please reach out to your first line of support.
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