Hyland incident

Resolved - Increased Errors with Sharebase US

Notice Resolved View vendor source →

Hyland experienced a notice incident on April 7, 2026, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 01:41 PM UTC
Resolved
Apr 07, 2026, 04:54 PM UTC
Duration
3h 12m
Detected by Pingoru
Apr 07, 2026, 01:41 PM UTC

Update timeline

  1. investigating Apr 07, 2026, 01:41 PM UTC

    Hyland is currently investigating reports of Sharebase US login issues. Updates will be provided as more information is available.

  2. investigating Apr 07, 2026, 01:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 07, 2026, 02:40 PM UTC

    Hyland has identified the issue, and are working on a resolution.

  4. monitoring Apr 07, 2026, 03:36 PM UTC

    Hyland has identified the issue and has implemented a fix. We will continue to Monitor the issue to ensure the resolution

  5. resolved Apr 07, 2026, 04:54 PM UTC

    Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.