Hyland incident
(Status: Resolved) Increased error rates have been identified in AKL Datacenter
Resolved after 3 days, affecting Auckland, New Zealand (AKL), on May 15, 2026.
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Affected components
Update timeline
- identified May 15, 2026, 01:42 PM UTC
The datacenter vendor has identified the issue and is actively working on a resolution. Additional details will be shared as they become available.
- monitoring May 15, 2026, 01:58 PM UTC
Performance improvements have been observed, and system stability continues to trend in a positive direction. Teams remain actively engaged in monitoring the environment and will share additional updates as more information becomes available.
- resolved May 18, 2026, 02:16 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
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