Hyland incident
Hyland is aware of increased error rates in IAD Datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
Resolved after 2 hours 34 minutes, affecting Ashburn, USA (IAD), on April 26, 2026.
Hyland has fully resolved the issue. We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.
Affected components
Update timeline
- investigating Apr 26, 2026, 03:44 PM UTC
Hyland is aware of increased error rates in IAD Datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified Apr 26, 2026, 04:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 26, 2026, 05:17 PM UTC
Hyland has implemented a fix for the issue and we are currently monitoring the results to ensure full resolution. We will provide a final update once we confirm that the service is fully restored. Thank you for your patience and understanding throughout the incident.
- resolved Apr 26, 2026, 06:19 PM UTC
Hyland has fully resolved the issue. We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.
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