Hyland incident
Hyland is aware of increased error rates in IAD Datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
Hyland experienced a minor incident on April 26, 2026 affecting Ashburn, USA (IAD), lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 26, 2026, 03:44 PM UTC
Hyland is aware of increased error rates in IAD Datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified Apr 26, 2026, 04:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 26, 2026, 05:17 PM UTC
Hyland has implemented a fix for the issue and we are currently monitoring the results to ensure full resolution. We will provide a final update once we confirm that the service is fully restored. Thank you for your patience and understanding throughout the incident.
- resolved Apr 26, 2026, 06:19 PM UTC
Hyland has fully resolved the issue. We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.