Hyland incident

Status: Resolved - Increased error rates have been identified in ShareBaseMX

Notice Resolved View vendor source →

Hyland experienced a notice incident on August 27, 2025, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 04:42 PM UTC
Resolved
Aug 27, 2025, 07:10 PM UTC
Duration
2h 28m
Detected by Pingoru
Aug 27, 2025, 04:42 PM UTC

Update timeline

  1. monitoring Aug 27, 2025, 04:42 PM UTC

    Hyland believes the issue is resolved. We are still actively monitoring.

  2. monitoring Aug 27, 2025, 04:57 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Aug 27, 2025, 07:10 PM UTC

    Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.