Hightouch incident

Delay in dbt model updates

Minor Resolved View vendor source →

Hightouch experienced a minor incident on September 2, 2025 affecting dbt, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 05:13 PM UTC
Resolved
Sep 02, 2025, 06:22 PM UTC
Duration
1h 8m
Detected by Pingoru
Sep 02, 2025, 05:13 PM UTC

Affected components

dbt

Update timeline

  1. identified Sep 02, 2025, 05:13 PM UTC

    We have identified an issue causing metadata for dbt models and Github commit checks to be delayed beginning on Friday, August 29th. All syncs are operating as normal. We are shipping an update which should be live here shortly.

  2. monitoring Sep 02, 2025, 05:52 PM UTC

    A fix is currently being deployed. We will continue to monitor closely to ensure the issue is fully resolved.

  3. resolved Sep 02, 2025, 06:22 PM UTC

    This issue has been resolved. We apologize for any disruptions to your day.