Hightouch incident

Hightouch sync run delays

Notice Resolved View vendor source →
Started
Mar 19, 2026, 05:50 PM UTC
Resolved
Mar 19, 2026, 05:50 PM UTC
Duration
Detected by Pingoru
Mar 19, 2026, 05:50 PM UTC

Update timeline

  1. resolved Mar 19, 2026, 05:50 PM UTC

    A subset of sync runs triggered between March 18 at 12:32 PM ET and March 19 at 10:37 AM ET may have experienced delays while in the processing state. This only affected sync runs with zero added and changed row operations. The issue was fully resolved as of 1:15 PM ET on March 19. No action is required.

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