Hightouch incident

Hightouch app errors in GCP europe-west1 workspaces

Minor Resolved View vendor source →
Started
Mar 12, 2026, 12:53 PM UTC
Resolved
Mar 12, 2026, 01:16 PM UTC
Duration
22m
Detected by Pingoru
Mar 12, 2026, 12:53 PM UTC

Affected components

GCP europe-west1 (Belgium)

Update timeline

  1. investigating Mar 12, 2026, 12:53 PM UTC

    We’re currently investigating an issue where some in-app operations are intermittently failing in the GCP europe-west1 region. Syncs and other background processing are working as expected. We will provide additional details as we continue to address this issue.

  2. resolved Mar 12, 2026, 01:16 PM UTC

    We have identified and resolved the issue that caused intermittent failures for some in-app operations in workspaces hosted in the GCP europe-west1 region between 4:30 AM and 12:38 PM UTC. In-app behavior has returned to normal.

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