Hightouch incident

Hightouch app errors in GCP europe-west1 workspaces

Hightouch experienced a minor incident on March 12, 2026 affecting GCP europe-west1 (Belgium), lasting 22m. The incident has been resolved; the full update timeline is below.

Started: Mar 12, 2026, 12:53 PM UTC
Resolved: Mar 12, 2026, 01:16 PM UTC
Duration: 22m
Detected by Pingoru: Mar 12, 2026, 12:53 PM UTC

Affected components

GCP europe-west1 (Belgium)

Update timeline

investigating Mar 12, 2026, 12:53 PM UTC

We’re currently investigating an issue where some in-app operations are intermittently failing in the GCP europe-west1 region. Syncs and other background processing are working as expected. We will provide additional details as we continue to address this issue.
resolved Mar 12, 2026, 01:16 PM UTC

We have identified and resolved the issue that caused intermittent failures for some in-app operations in workspaces hosted in the GCP europe-west1 region between 4:30 AM and 12:38 PM UTC. In-app behavior has returned to normal.