Hightouch incident

Hightouch app rendering issues

Minor Resolved View vendor source →

Hightouch experienced a minor incident on August 13, 2026 affecting Reverse ETL and Customer Studio and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 10:20 AM UTC
Resolved
Aug 13, 2026, 10:51 AM UTC
Duration
30m
Detected by Pingoru
Aug 13, 2026, 10:20 AM UTC

Affected components

Reverse ETLCustomer StudioIntelligence

Update timeline

  1. investigating Aug 13, 2026, 10:20 AM UTC

    We are currently investigating an issue causing delays and errors in the Hightouch UI. We will provide an update as more information becomes available.

  2. resolved Aug 13, 2026, 10:51 AM UTC

    This incident has been resolved.