Hightouch incident

Processing delay for subset of Match Booster syncs

Notice Resolved View vendor source →

Hightouch experienced a notice incident on May 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 08:41 PM UTC
Resolved
May 06, 2026, 09:30 PM UTC
Duration
—
Detected by Pingoru
May 07, 2026, 08:41 PM UTC

Update timeline

  1. resolved May 07, 2026, 08:41 PM UTC

    Between 4:20 PM PT on May 5 and 2:40 PM PT on May 6, a subset of Match Booster syncs did not complete successfully due to an enrichment issue. The issue has been resolved, and impacted syncs will recover on their next scheduled run. No action is required.