Is Hightouch down?
Last checked 10m agoNo incidents right now.
Hightouch is operational right now. Last checked 10m ago; the most recent incident resolved 9d ago.
Real-time Hightouch status, recent outages, and incident history — pulled directly from Hightouch's official status page at https://status.hightouch.io every 5 minutes. Pingoru tracks 32 Hightouch services and has captured 7 incidents in the last 90 days (99.13% uptime). Get email, Slack, Discord, or webhook alerts the moment Hightouch reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- AWS ap-south-1 (Mumbai)AWS eu-west-1 (Ireland)AWS us-east-1 (N. Virginia)GCP us-east4 (N. Virginia)GCP europe-west1 (Belgium)Azure eastus (Virginia)
Timeline · 4 updates
- investigating · Sep 04, 2026, 08:44 PM UTC
We are currently investigating an increase in sync errors affecting some customers. We will provide an update as more information becomes available.
- monitoring · Sep 04, 2026, 09:12 PM UTC
A fix has been implemented and we are continuing to monitor.
- monitoring · Sep 04, 2026, 09:22 PM UTC
We are continuing to monitor for any further issues.
- resolved · Sep 04, 2026, 09:37 PM UTC
This incident has been resolved. Between 19:20 and 20:40 UTC, a subset of syncs running in AWS regions may have experienced slower run times, delays, or errors. There was no data loss. Affected syncs will recover on their next scheduled run or can be manually triggered to run again.
Latest: This incident has been resolved. Between 19:20 and 20:40 UTC, a subset of syncs running in AWS regions may have experienced slower run times, delays, or errors. There was no data l…
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- Reverse ETLCustomer StudioIntelligence
Timeline · 2 updates
- investigating · Aug 19, 2026, 06:37 PM UTC
We are investigating intermittent login and application errors affecting the Hightouch app. We will provide an update as more information becomes available.
- resolved · Aug 19, 2026, 07:50 PM UTC
This incident has been resolved. Between 18:12 and 18:27 UTC, the Hightouch app experienced intermittent login and application errors. There was no impact to event delivery or syncs.
Latest: This incident has been resolved. Between 18:12 and 18:27 UTC, the Hightouch app experienced intermittent login and application errors. There was no impact to event delivery or sync…
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- Reverse ETLCustomer StudioIntelligence
Timeline · 2 updates
- investigating · Aug 13, 2026, 10:20 AM UTC
We are currently investigating an issue causing delays and errors in the Hightouch UI. We will provide an update as more information becomes available.
- resolved · Aug 13, 2026, 10:51 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- AWS ap-south-1 (Mumbai)AWS eu-west-1 (Ireland)AWS us-east-1 (N. Virginia)GCP us-east4 (N. Virginia)GCP europe-west1 (Belgium)Azure eastus (Virginia)
Timeline · 3 updates
- investigating · Aug 07, 2026, 12:48 AM UTC
We are currently investigating an issue that is causing delays in syncs.
- monitoring · Aug 07, 2026, 01:35 AM UTC
Service is recovering, though some sync runs may continue to experience delays. We are monitoring recovery.
- resolved · Aug 07, 2026, 03:01 AM UTC
This issue has been resolved. Between 8:14 PM and 9:22 PM ET, some sync runs experienced delays or failures. Event delivery was also delayed between 7:33 PM and 9:28 PM ET. There was no data loss. Affected syncs will recover on their next scheduled run. All services are now operating normally.
Latest: This issue has been resolved. Between 8:14 PM and 9:22 PM ET, some sync runs experienced delays or failures. Event delivery was also delayed between 7:33 PM and 9:28 PM ET. There w…
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- Event syncing (US)Real-time Personalization (US)
Timeline · 1 update
- resolved · Aug 05, 2026, 08:14 PM UTC
We identified and resolved an issue affecting event processing. Between 2:50 PM and 3:55 PM ET, a subset of customers in us-east-1 experienced delayed event processing up to 50 minutes across Event Streaming, Warehouse syncs and Realtime Audiences. A small number of events delivered through Event Streaming syncs may have been duplicated. Warehouse syncs and Realtime Audiences for affected events were delayed during this time. The underlying problem has been addressed and all impacted Events have been successfully processed, there was no data loss.
Latest: We identified and resolved an issue affecting event processing. Between 2:50 PM and 3:55 PM ET, a subset of customers in us-east-1 experienced delayed event processing up to 50 min…
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See the full Hightouch outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Hightouch outage history →Or sign up free to get alerts when Hightouch breaks · 10 free monitors · No credit card
- Elevated Sync Errors ResolvedStarted Sep 04, 2026, 08:44 PM UTC · Resolved Sep 04, 2026, 09:37 PM UTC · 52m
- App Errors ResolvedStarted Aug 19, 2026, 06:37 PM UTC · Resolved Aug 19, 2026, 07:50 PM UTC · 1h 12m
- Hightouch app rendering issues ResolvedStarted Aug 13, 2026, 10:20 AM UTC · Resolved Aug 13, 2026, 10:51 AM UTC · 30m
- Processing delay for subset of syncs ResolvedStarted Aug 07, 2026, 12:48 AM UTC · Resolved Aug 07, 2026, 03:01 AM UTC · 2h 12m
- Started Aug 05, 2026, 08:14 PM UTC · Resolved Aug 05, 2026, 08:14 PM UTC · —
- Meta Sync Processing Delay ResolvedStarted Jul 20, 2026, 11:42 AM UTC · Resolved Jul 20, 2026, 12:22 PM UTC · 40m
- Google Sign-On Failures ResolvedStarted Jun 25, 2026, 03:08 PM UTC · Resolved Jun 25, 2026, 03:56 PM UTC · 47m