Is Hightouch down?
Last checked 1m agoNo incidents right now.
Hightouch is operational right now. Last checked 1m ago; the most recent incident resolved 10d ago.
Real-time Hightouch status, recent outages, and incident history — pulled directly from Hightouch's official status page at https://status.hightouch.io every 5 minutes. Pingoru tracks 32 Hightouch services and has captured 6 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Hightouch reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Destinations
Timeline · 2 updates
- identified · Jul 20, 2026, 11:42 AM UTC
We have identified an issue impacting a subset of syncs to Meta. We are actively investigating and working to resolve the issue, and will provide an update as soon as more information is available.
- resolved · Jul 20, 2026, 12:22 PM UTC
This incident has been resolved. There was no data loss. Impact was limited to Meta destinations. Syncs that failed during this window will complete successfully on their next scheduled run. No action is required.
Latest: This incident has been resolved. There was no data loss. Impact was limited to Meta destinations. Syncs that failed during this window will complete successfully on their next sche…
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- Reverse ETLCustomer StudioIntelligence
Timeline · 3 updates
- investigating · Jun 25, 2026, 03:08 PM UTC
We are currently investigating an issue causing Google Sign-On (SSO) failures. We are actively investigating the issue and will provide an update as soon as more information becomes available.
- monitoring · Jun 25, 2026, 03:19 PM UTC
Google Sign-On has recovered across all regions. We have deployed a fix for the remaining issues affecting some syncs (such as BigQuery) and are continuing to monitor recovery.
- resolved · Jun 25, 2026, 03:56 PM UTC
This incident has been resolved. There was no data loss. Impact was limited to Google-authenticated sources and destinations. Syncs that failed during this window will complete successfully on their next scheduled run. No action is required.
Latest: This incident has been resolved. There was no data loss. Impact was limited to Google-authenticated sources and destinations. Syncs that failed during this window will complete suc…
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- Event ingestion (US)Event syncing (US)Real-time Personalization (US)
Timeline · 3 updates
- investigating · May 08, 2026, 01:39 AM UTC
Customers with workspaces in AWS us-east-1 that use Hightouch Events and RTA products are experiencing degraded functionality due to broad issues in the AWS region. We're monitoring and will restore services as soon as we are able.
- monitoring · May 08, 2026, 01:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · May 08, 2026, 01:44 AM UTC
Service appears restored, we will continue to monitor.
Latest: Service appears restored, we will continue to monitor.
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Timeline · 1 update
- resolved · May 07, 2026, 08:41 PM UTC
Between 4:20 PM PT on May 5 and 2:40 PM PT on May 6, a subset of Match Booster syncs did not complete successfully due to an enrichment issue. The issue has been resolved, and impacted syncs will recover on their next scheduled run. No action is required.
Latest: Between 4:20 PM PT on May 5 and 2:40 PM PT on May 6, a subset of Match Booster syncs did not complete successfully due to an enrichment issue. The issue has been resolved, and impa…
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Timeline · 1 update
- resolved · May 07, 2026, 06:32 PM UTC
We identified and resolved an issue affecting event processing. Between 12:06 PM and 1:39 PM ET customers using tunnels to connect to Event sources experienced delays in event processing. The underlying problem has been addressed and all impacted Events have been successfully processed. There was no data loss, and no action is required at this time.
Latest: We identified and resolved an issue affecting event processing. Between 12:06 PM and 1:39 PM ET customers using tunnels to connect to Event sources experienced delays in event proc…
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- Meta Sync Processing Delay ResolvedStarted Jul 20, 2026, 11:42 AM UTC · Resolved Jul 20, 2026, 12:22 PM UTC · 40m
- Google Sign-On Failures ResolvedStarted Jun 25, 2026, 03:08 PM UTC · Resolved Jun 25, 2026, 03:56 PM UTC · 47m
- Started May 08, 2026, 12:30 AM UTC · Resolved May 08, 2026, 01:44 AM UTC · 1h 13m
- Started May 07, 2026, 08:41 PM UTC · Resolved May 06, 2026, 09:30 PM UTC · —
- Started May 07, 2026, 06:32 PM UTC · Resolved May 07, 2026, 05:30 PM UTC · —