Is Hightouch down?

Last checked 1m ago
Current status
Hightouch is up

No incidents right now.

Official status page: https://status.hightouch.io · Polled every 5 minutes · 32 components tracked

Hightouch is operational right now. Last checked 1m ago; the most recent incident resolved 10d ago.

Real-time Hightouch status, recent outages, and incident history — pulled directly from Hightouch's official status page at https://status.hightouch.io every 5 minutes. Pingoru tracks 32 Hightouch services and has captured 6 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Hightouch reports a new incident — free for 5 monitors, no credit card.

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Hightouch uptime 99.65% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 40m
    Started Jul 20, 2026, 11:42 AM UTC · Resolved Jul 20, 2026, 12:22 PM UTC
    Destinations
    Timeline · 2 updates
    • identified · Jul 20, 2026, 11:42 AM UTC

      We have identified an issue impacting a subset of syncs to Meta. We are actively investigating and working to resolve the issue, and will provide an update as soon as more information is available.

    • resolved · Jul 20, 2026, 12:22 PM UTC

      This incident has been resolved. There was no data loss. Impact was limited to Meta destinations. Syncs that failed during this window will complete successfully on their next scheduled run. No action is required.

    Latest: This incident has been resolved. There was no data loss. Impact was limited to Meta destinations. Syncs that failed during this window will complete successfully on their next sche…

  2. Resolved 47m
    Started Jun 25, 2026, 03:08 PM UTC · Resolved Jun 25, 2026, 03:56 PM UTC
    Reverse ETLCustomer StudioIntelligence
    Timeline · 3 updates
    • investigating · Jun 25, 2026, 03:08 PM UTC

      We are currently investigating an issue causing Google Sign-On (SSO) failures. We are actively investigating the issue and will provide an update as soon as more information becomes available.

    • monitoring · Jun 25, 2026, 03:19 PM UTC

      Google Sign-On has recovered across all regions. We have deployed a fix for the remaining issues affecting some syncs (such as BigQuery) and are continuing to monitor recovery.

    • resolved · Jun 25, 2026, 03:56 PM UTC

      This incident has been resolved. There was no data loss. Impact was limited to Google-authenticated sources and destinations. Syncs that failed during this window will complete successfully on their next scheduled run. No action is required.

    Latest: This incident has been resolved. There was no data loss. Impact was limited to Google-authenticated sources and destinations. Syncs that failed during this window will complete suc…

  3. Resolved 1h 13m
    Started May 08, 2026, 12:30 AM UTC · Resolved May 08, 2026, 01:44 AM UTC
    Event ingestion (US)Event syncing (US)Real-time Personalization (US)
    Timeline · 3 updates
    • investigating · May 08, 2026, 01:39 AM UTC

      Customers with workspaces in AWS us-east-1 that use Hightouch Events and RTA products are experiencing degraded functionality due to broad issues in the AWS region. We're monitoring and will restore services as soon as we are able.

    • monitoring · May 08, 2026, 01:42 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 08, 2026, 01:44 AM UTC

      Service appears restored, we will continue to monitor.

    Latest: Service appears restored, we will continue to monitor.

  4. Resolved
    Started May 07, 2026, 08:41 PM UTC · Resolved May 06, 2026, 09:30 PM UTC
    Timeline · 1 update
    • resolved · May 07, 2026, 08:41 PM UTC

      Between 4:20 PM PT on May 5 and 2:40 PM PT on May 6, a subset of Match Booster syncs did not complete successfully due to an enrichment issue. The issue has been resolved, and impacted syncs will recover on their next scheduled run. No action is required.

    Latest: Between 4:20 PM PT on May 5 and 2:40 PM PT on May 6, a subset of Match Booster syncs did not complete successfully due to an enrichment issue. The issue has been resolved, and impa…

  5. Resolved
    Started May 07, 2026, 06:32 PM UTC · Resolved May 07, 2026, 05:30 PM UTC
    Timeline · 1 update
    • resolved · May 07, 2026, 06:32 PM UTC

      We identified and resolved an issue affecting event processing.  Between 12:06 PM and 1:39 PM ET customers using tunnels to connect to Event sources experienced delays in event processing. The underlying problem has been addressed and all impacted Events have been successfully processed. There was no data loss, and no action is required at this time.

    Latest: We identified and resolved an issue affecting event processing. Between 12:06 PM and 1:39 PM ET customers using tunnels to connect to Event sources experienced delays in event proc…

Outage history

Past 90 days · 5 incidents View full outage history →