Hightouch incident

Elevated sync errors

Notice Resolved View vendor source →

Hightouch experienced a notice incident on September 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 11:00 AM UTC
Resolved
Sep 18, 2026, 11:00 AM UTC
Duration
—
Detected by Pingoru
Sep 18, 2026, 11:00 AM UTC

Update timeline

  1. resolved Sep 18, 2026, 03:10 PM UTC

    This incident has been resolved. Between 13:36–14:25 UTC syncs running on models with disabled columns were failing for all customers. Affected syncs will recover on their next scheduled run or can be manually triggered to run again.