Ciptex Outage History

Ciptex degraded · 1 active incident View live status →

Ciptex had 58 outages in the last 2 years totaling 127h 7m of downtime — averaging 2.4 incidents per month.

There were 58 Ciptex outages since December 11, 2025 totaling 127h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ciptex.com

Minor January 14, 2026

Twilio - Voice Call Failures and Dialing Delays to Verizon in the United States

Detected by Pingoru
Jan 14, 2026, 07:52 PM UTC
Resolved
Jan 15, 2026, 06:04 AM UTC
Duration
10h 11m
Affected: Twilio PSTNTwilio Voice, North America
Timeline · 5 updates
  1. investigating Jan 14, 2026, 07:52 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Jan 14, 2026, 07:55 PM UTC

    Twilio are experiencing voice call failures and dialing delays when placing calls to Verizon in the United States. Their engineers are working with their carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

  3. investigating Jan 14, 2026, 09:04 PM UTC

    Twilio continue to experience voice call failures and dialing delays when placing calls to Verizon in the United States. Their engineers are working with their carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

  4. investigating Jan 15, 2026, 12:21 AM UTC

    Twilio continue to experience voice call failures and dialing delays when placing calls to Verizon in the United States. Their engineers are working with their carrier partners to resolve the issue. We expect to provide another update in 6 hours or as soon as more information becomes available.

  5. resolved Jan 15, 2026, 06:04 AM UTC

    The issue affecting voice calls and dialling when placing calls to Verizon in the United States has been resolved, and the service is functioning normally at this time.

Read the full incident report →

Minor January 9, 2026

Twilio - Issue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of Customers

Detected by Pingoru
Jan 09, 2026, 06:46 PM UTC
Resolved
Jan 09, 2026, 08:17 PM UTC
Duration
1h 31m
Affected: Twilio Phone Numbers
Timeline · 4 updates
  1. investigating Jan 09, 2026, 06:46 PM UTC

    Twilio are investigating an issue when invoking the Webhook for Outgoing Caller Ids resource verification for a subset of customers . We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jan 09, 2026, 07:12 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 09, 2026, 08:01 PM UTC

    Invoking the Webhook for Outgoing Caller Ids resource verification is now operating normally. Twilio engineers will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

  4. resolved Jan 09, 2026, 08:17 PM UTC

    The issue has been resolved and invoking the webhook for outgoing caller IDs resource verification is operating normally at this time.

Read the full incident report →

Minor January 6, 2026

Twilio - Increased load and 429 errors in function invocations

Detected by Pingoru
Jan 06, 2026, 06:47 PM UTC
Resolved
Jan 06, 2026, 08:02 PM UTC
Duration
1h 15m
Affected: Twilio AssetsTwilio Functions
Timeline · 3 updates
  1. investigating Jan 06, 2026, 06:47 PM UTC

    Twilio engineers began investigating an issue with Increased load and 429 errors in function invocations. Users may experience errors when invoking functions and/or assets. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jan 06, 2026, 06:53 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 06, 2026, 08:02 PM UTC

    Twilio engineers have monitored the fix and confirmed the issue with Increased load and 429 errors in function invocations has been resolved. All services are now operating normally at this time.

Read the full incident report →

Minor December 19, 2025

Twilio - Elevated Call Failures over Twilio Interconnect in US1 region

Detected by Pingoru
Dec 19, 2025, 04:09 PM UTC
Resolved
Dec 19, 2025, 11:28 PM UTC
Duration
7h 18m
Affected: Twilio SIP InterfaceTwilio PSTN
Timeline · 5 updates
  1. investigating Dec 19, 2025, 04:09 PM UTC

    Twilio are investigating elevated call failures over Twilio Interconnect in US1 region. We expect to provide another update in 1 hour or as soon as more information becomes available

  2. investigating Dec 19, 2025, 04:58 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 19, 2025, 06:56 PM UTC

    Twilio are still investigating elevated call failures over Twilio Interconnect in US1 region. We expect to provide another update in 2 hours or as soon as more information becomes available

  4. investigating Dec 19, 2025, 08:46 PM UTC

    Twilio are still investigating elevated call failures over Twilio Interconnect in US1 region. We expect to provide another update in 4 hours or as soon as more information becomes available

  5. resolved Dec 19, 2025, 11:28 PM UTC

    The issue with elevated call failures has been resolved and calls over Twilio Interconnect in US1 region is operating normally at this time.

Read the full incident report →

Minor December 18, 2025

Potential issue affecting E-Sign & AI Grammar apps and APIs

Detected by Pingoru
Dec 18, 2025, 11:17 AM UTC
Resolved
Dec 18, 2025, 05:42 PM UTC
Duration
6h 24m
Affected: Race ESignRace AI (Grammer)
Timeline · 5 updates
  1. investigating Dec 18, 2025, 11:17 AM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Dec 18, 2025, 11:21 AM UTC

    Since 11:54 AM, the RACE E-Sign and AI Grammar applications and APIs have been experiencing service degradation due to an incident, resulting in intermittent access. Relevant teams are working to resolve the issue. We will keep you informed of any updates and will confirm once the situation is fully resolved.

  3. investigating Dec 18, 2025, 11:22 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Dec 18, 2025, 11:56 AM UTC

    As of 11:06 UTC, the application and the v3 API are stable and fully operational. At this stage, the root cause has not yet been clearly identified. Relevant teams remain fully mobilized, actively monitoring the platform and continuing the investigation to determine the origin of the incident. We will share further updates as soon as more information becomes available.

  5. resolved Dec 18, 2025, 05:42 PM UTC

    YouSign have not observed any new events since the service stabilisation. The application and the v3 API remain fully operational.

Read the full incident report →

Minor December 17, 2025

Twilio - Issue impacting usage reporting, account creation and multiple billing services

Detected by Pingoru
Dec 17, 2025, 02:02 PM UTC
Resolved
Dec 17, 2025, 08:24 PM UTC
Duration
6h 21m
Affected: Twilio Console
Timeline · 4 updates
  1. investigating Dec 17, 2025, 02:02 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Dec 17, 2025, 02:18 PM UTC

    Twilio are experiencing a disruption impacting usage reporting, account creation and multiple billing services. This may cause delayed usage visibility in the Console and via the public Usage API, prevent new account signups and make pricing lookups unavailable. We expect to provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Dec 17, 2025, 02:52 PM UTC

    Usage reporting, account creation and multiple billing services are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 mins or as soon as more information becomes available.

  4. resolved Dec 17, 2025, 08:24 PM UTC

    The issue affecting normal operations for usage reporting, account creation and multiple billing services has been resolved, and the service is functioning normally at this time.

Read the full incident report →