Ciptex Outage History

Ciptex degraded · 1 active incident View live status →

There were 28 Ciptex outages since February 4, 2026 totaling 7h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ciptex.com

Minor February 4, 2026

Twilio - Console WhatsApp Edit Senders Page Error

Detected by Pingoru
Feb 04, 2026, 06:39 PM UTC
Resolved
Feb 04, 2026, 08:42 PM UTC
Duration
2h 2m
Affected: Twilio Console
Timeline · 3 updates
  1. investigating Feb 04, 2026, 06:39 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Feb 04, 2026, 06:40 PM UTC

    Twilio are investigating an error with users unable to edit WhatsApp senders within the Console. We expect to provide another update in 1 hour or as soon as more information becomes available

  3. resolved Feb 04, 2026, 08:42 PM UTC

    Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Read the full incident report →

Major February 4, 2026

Twilio - Elevated 500s Error for Conversations API

Detected by Pingoru
Feb 04, 2026, 06:23 PM UTC
Resolved
Feb 04, 2026, 09:30 PM UTC
Duration
3h 7m
Affected: Twilio Conversations
Timeline · 4 updates
  1. investigating Feb 04, 2026, 06:23 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Feb 04, 2026, 06:25 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 04, 2026, 09:28 PM UTC

    We are observing recovery in elevated 500s error for Conversations API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Feb 04, 2026, 09:30 PM UTC

    Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Read the full incident report →

Major February 4, 2026

Twilio - Increased 500 Errors for Retrieve Participants API for Voice Conference

Detected by Pingoru
Feb 04, 2026, 12:03 PM UTC
Resolved
Feb 04, 2026, 02:18 PM UTC
Duration
2h 14m
Affected: Twilio Conference
Timeline · 5 updates
  1. investigating Feb 04, 2026, 12:03 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Feb 04, 2026, 12:05 PM UTC

    Twilio are investigating an issue with increased 500 errors for Voice Conference Participants API. We expect to provide another update in 1 hour or as soon as more information becomes available.

  3. investigating Feb 04, 2026, 01:53 PM UTC

    Twilio are aware of increased 500 errors affecting the Twilio Calls and Conference APIs. Customers may experience failures when using the Calls or Conference APIs. Twilio team is actively investigating the root cause and has escalated this to their platform engineering team. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Feb 04, 2026, 01:58 PM UTC

    Twilio Calls and Conference APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

  5. resolved Feb 04, 2026, 02:18 PM UTC

    Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Read the full incident report →

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