Ciptex experienced a minor incident on June 10, 2026 affecting Twilio Recordings, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2026, 03:39 AM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- monitoring Jun 10, 2026, 03:46 AM UTC
Twilio are currently monitoring possible issues affecting voice calls. Customers could experience degradation during that time.Twilio will continue to monitor for system stability. We will provide another update ins 2 hours or soon as more information becomes available.
- resolved Jun 10, 2026, 04:26 AM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.