OKTA - Users unable to login in to preview environment

Update timeline

1. investigating Apr 30, 2026, 11:43 PM UTC

   We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

2. investigating Apr 30, 2026, 11:50 PM UTC

   OKTA engineering team have found a service disruption when logging on to the OP1 Preview environment. Following the completion of their initial infrastructure rollback, we have confirmed that the underlying service instability persists, indicating a more complex root cause. While their primary focus has been on immediate technical mitigation to stabilize the environment, further analysis reveals that the issue extends beyond the initial proxy configuration. They have now escalated this internally for a comprehensive audit. Emergency routing measures are being evaluated to restore service for critical workflows while we work to isolate and resolve the impact.

3. resolved May 01, 2026, 01:05 AM UTC

   Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.