Ciptex incident

Twilio - Voice Call Failures from Network Subscribers to Twilio Singapore Phone Numbers

Ciptex is currently experiencing a minor incident affecting Twilio Voice, APAC, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 19, 2026, 01:48 PM UTC
Resolved
Ongoing
Duration
● 1h 41m
Detected by Pingoru
Jun 19, 2026, 01:48 PM UTC

Affected components

Twilio Voice, APAC

Update timeline

  1. investigating Jun 19, 2026, 01:48 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Jun 19, 2026, 01:51 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 19, 2026, 01:51 PM UTC

    We are continuing to investigate this issue.