Ciptex incident

Twilio - Voice Call Failures from Network Subscribers to Twilio Singapore Phone Numbers

Minor Resolved View vendor source →

Ciptex experienced a minor incident on June 19, 2026 affecting Twilio Voice, APAC, lasting 20h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 01:48 PM UTC
Resolved
Jun 20, 2026, 10:11 AM UTC
Duration
20h 23m
Detected by Pingoru
Jun 19, 2026, 01:48 PM UTC

Affected components

Twilio Voice, APAC

Update timeline

  1. investigating Jun 19, 2026, 01:48 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Jun 19, 2026, 01:51 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 19, 2026, 01:51 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 20, 2026, 10:11 AM UTC

    Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.