Is Ciptex down?

Last checked 7m ago
Current status
Ciptex has degraded performance

4 components affected: Race ESign, Twilio Voice, North America, Twilio Voice, Latin America · +1 more

Official status page: https://status.ciptex.com · Polled every 5 minutes · 102 components tracked

Ciptex is reporting degraded performance right now (last checked 7m ago). Services are up but slower or partially failing.

Real-time Ciptex status, recent outages, and incident history — pulled directly from Ciptex's official status page at https://status.ciptex.com every 5 minutes. Pingoru tracks 102 Ciptex services and has captured 40 incidents in the last 90 days (99.20% uptime). Get email, Slack, Discord, or webhook alerts the moment Ciptex reports a new incident — free for 5 monitors, no credit card.

Users who monitor Ciptex also follow these Telephony services: Twilio Aircall Dialpad Loom Plivo Nextiva Mitel OneSignal Attentive Grasshopper View all 6,000+ providers
Ciptex uptime 99.20% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 14m
    Started Jul 24, 2026, 12:27 PM UTC · Resolved Jul 24, 2026, 12:41 PM UTC
    Timeline · 2 updates
    • investigating · Jul 24, 2026, 12:27 PM UTC

      We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

    • resolved · Jul 24, 2026, 12:41 PM UTC

      Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

    Latest: Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

  2. Resolved 4h 36m
    Started Jul 21, 2026, 10:15 AM UTC · Resolved Jul 21, 2026, 02:51 PM UTC
    Twilio Voice, Europe
    Timeline · 5 updates
    • investigating · Jul 21, 2026, 10:15 AM UTC

      We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

    • investigating · Jul 21, 2026, 10:20 AM UTC

      We are continuing to investigate this issue.

    • identified · Jul 21, 2026, 12:46 PM UTC

      Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    • monitoring · Jul 21, 2026, 02:49 PM UTC

      Twilio have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available

    • resolved · Jul 21, 2026, 02:51 PM UTC

      Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

    Latest: Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

  3. Resolved 4h 38m
    Started Jul 17, 2026, 09:25 AM UTC · Resolved Jul 17, 2026, 02:03 PM UTC
    Race ESign
    Timeline · 9 updates
    • investigating · Jul 17, 2026, 09:25 AM UTC

      We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

    • investigating · Jul 17, 2026, 09:25 AM UTC

      We are continuing to investigate this issue.

    • investigating · Jul 17, 2026, 09:26 AM UTC

      Race eSign is currently experiencing delays in the processing of some QES eSignature requests. Signatures are still being properly handled. Wallet creation and signature flow are functionals but signed documents cannot be retrieved yet. All other levels of signature are not affected. We are currently working to identify the root cause of this issue and implement a solution as quickly as possible

    • identified · Jul 17, 2026, 09:33 AM UTC

      The issue has been identified and a fix is being implemented

    • monitoring · Jul 17, 2026, 10:04 AM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Jul 17, 2026, 10:57 AM UTC

      We are continuing to monitor the implemented fix. We will provide another update in the next hour.

    • monitoring · Jul 17, 2026, 12:02 PM UTC

      We are continuing to monitor the implemented fix. We will provide another update in the next two hours.

    • monitoring · Jul 17, 2026, 02:01 PM UTC

      We are continuing to monitor the implemented fix. We will provide another update in the next two hours.

    • resolved · Jul 17, 2026, 02:03 PM UTC

      Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

    Latest: Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

  4. Resolved 6h 11m
    Started Jul 13, 2026, 08:32 PM UTC · Resolved Jul 14, 2026, 02:44 AM UTC
    Timeline · 3 updates
    • investigating · Jul 13, 2026, 08:32 PM UTC

      We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

    • investigating · Jul 13, 2026, 08:37 PM UTC

      Twilio are aware of an issue affecting Direct Send WhatsApp templates, where templates are receiving unexpected status updates that are causing message send failures. Customers using Direct Send to send WhatsApp outbound messages may be experiencing failures. Twilio team is actively investigating the root cause. We will provide another update in 1 hour or as soon as more information becomes available.

    • resolved · Jul 14, 2026, 02:44 AM UTC

      Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

    Latest: Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

  5. Resolved 1d 1h
    Started Jul 13, 2026, 12:03 PM UTC · Resolved Jul 14, 2026, 01:09 PM UTC
    Timeline · 7 updates
    • investigating · Jul 13, 2026, 12:03 PM UTC

      We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

    • investigating · Jul 13, 2026, 12:07 PM UTC

      We are continuing to investigate this issue.

    • identified · Jul 13, 2026, 12:31 PM UTC

      Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Portugal. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    • identified · Jul 13, 2026, 02:41 PM UTC

      Twilio customers may be experiencing voice call failures from Multiple network subscribers To Twilio phone Numbers in Portugal. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.

    • monitoring · Jul 14, 2026, 08:35 AM UTC

      Twilio have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

    • monitoring · Jul 14, 2026, 12:43 PM UTC

      Twilio have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available

    • resolved · Jul 14, 2026, 01:09 PM UTC

      Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

    Latest: Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

See the full Ciptex outage history

35 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Ciptex outage history →

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Outage history

Past 90 days · 40 incidents View full outage history →