Ciptex incident
Twilio - On Call Engineers are Investigating 503 Errors at Programmable Messaging API
Ciptex experienced a minor incident on June 26, 2026 affecting Twilio SMS, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2026, 10:02 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Jun 26, 2026, 10:04 PM UTC
Twilio monitoring systems have detected a potential issue with increased 503 errors when calling the Messaging API endpoint. Their engineers have been alerted and are investigating. We will provide an update when we have more details.
- resolved Jun 26, 2026, 11:01 PM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.