Ciptex incident

Twilio - Delivery Delays and Failures from WhatsApp and Messenger Platform

Minor Ongoing View vendor source →

Ciptex is currently experiencing a minor incident affecting Twilio SMS, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 02:32 PM UTC
Resolved
Ongoing
Duration
● 3h 20m
Detected by Pingoru
Jun 12, 2026, 02:32 PM UTC

Affected components

Twilio SMS

Update timeline

  1. investigating Jun 12, 2026, 02:32 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Jun 12, 2026, 02:34 PM UTC

    Twilio are experiencing delivery delays and failures when sending messages from WhatsApp and Messenger platform. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.