Appfolio Outage History

Appfolio major outage View live status →

There were 4 Appfolio outages since April 21, 2026 totaling 100h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.appfolio.com

Minor April 22, 2026

Credit Screening Unavailable

Detected by Pingoru
Apr 22, 2026, 09:00 PM UTC
Resolved
Apr 23, 2026, 12:42 AM UTC
Duration
3h 41m
Affected: Tenant Screening (Income Verification)Tenant Screening (Credit Reporting)Tenant Screening (Core Tenant Screening)
Timeline · 3 updates
  1. investigating Apr 22, 2026, 09:00 PM UTC

    Tenant screening is currently unavailable due to technical issues with our credit data vendor. Our vendor is aware of the issue and we're working diligently with them to resolve it as soon as possible. We will provide updates here as soon as we have more information.

  2. monitoring Apr 22, 2026, 11:41 PM UTC

    This issue has been resolved - the team is monitoring to ensure a full resolution.

  3. resolved Apr 23, 2026, 12:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 22, 2026

Dedicated Phone Line Unavailable

Detected by Pingoru
Apr 22, 2026, 08:50 PM UTC
Resolved
Apr 23, 2026, 03:38 PM UTC
Duration
18h 47m
Affected: Customer Support (Dedicated Phone Line)
Timeline · 3 updates
  1. investigating Apr 22, 2026, 08:50 PM UTC

    We are currently experiencing an outage impacting the Dedicated Phone Line. If you are an AppFolio Property Manager Plus or AppFolio Property Manager Max customer, you may be unable to contact the Customer Care team over the phone. Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

  2. monitoring Apr 23, 2026, 12:42 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Apr 23, 2026, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 22, 2026

Text Messages & Lease Generation

Detected by Pingoru
Apr 22, 2026, 04:18 PM UTC
Resolved
Apr 22, 2026, 10:21 PM UTC
Duration
6h 3m
Affected: AppFolio Property Manager (Core Application)Communication Services (SMS)
Timeline · 3 updates
  1. investigating Apr 22, 2026, 04:18 PM UTC

    We are currently experiencing an issue impacting the ability to send and receive text messages and prepare leases in AppFolio. While we do not yet have an estimated resolution timeline, rest assured that our team is working to resolve this as quickly as possible. We will provide updates here as they become available!

  2. identified Apr 22, 2026, 05:30 PM UTC

    The team has identified the issue & is continuing to work on a fix for this incident.

  3. resolved Apr 22, 2026, 10:21 PM UTC

    This incident has been resolved. If you are still encountering issues with viewing or sending text messages or Blue moon leases, please reach out to the AppFolio Customer Care team for additional support.

Read the full incident report →

Minor April 21, 2026

Notes Missing from Corporate Entities

Detected by Pingoru
Apr 21, 2026, 08:27 PM UTC
Resolved
Apr 24, 2026, 08:19 PM UTC
Duration
2d 23h
Affected: AppFolio Property Manager (Core Application)
Timeline · 4 updates
  1. identified Apr 21, 2026, 08:27 PM UTC

    We are currently investigating an issue that may affect the display of notes within the Corporate Entities module for a small number of users. Our engineering team is working to identify the root cause and restore full visibility. We will provide updates as more information becomes available.

  2. investigating Apr 21, 2026, 09:31 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 21, 2026, 10:56 PM UTC

    We are continuing to work on a fix for this incident.

  4. resolved Apr 24, 2026, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

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