Appfolio incident
Credit Screening Unavailable
Minor Resolved
Affected components
Tenant Screening (Income Verification)Tenant Screening (Credit Reporting)Tenant Screening (Core Tenant Screening)
Update timeline
- investigating Apr 22, 2026, 09:00 PM UTC
Tenant screening is currently unavailable due to technical issues with our credit data vendor. Our vendor is aware of the issue and we're working diligently with them to resolve it as soon as possible. We will provide updates here as soon as we have more information.
- monitoring Apr 22, 2026, 11:41 PM UTC
This issue has been resolved - the team is monitoring to ensure a full resolution.
- resolved Apr 23, 2026, 12:42 AM UTC
This incident has been resolved.
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