Appfolio incident

Text Messages & Lease Generation

Minor Resolved

Appfolio experienced a minor incident on April 22, 2026 affecting AppFolio Property Manager (Core Application) and Communication Services (SMS), lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 04:18 PM UTC
Resolved
Apr 22, 2026, 10:21 PM UTC
Duration
6h 3m
Detected by Pingoru
Apr 22, 2026, 04:18 PM UTC

Affected components

AppFolio Property Manager (Core Application)Communication Services (SMS)

Update timeline

  1. investigating Apr 22, 2026, 04:18 PM UTC

    We are currently experiencing an issue impacting the ability to send and receive text messages and prepare leases in AppFolio. While we do not yet have an estimated resolution timeline, rest assured that our team is working to resolve this as quickly as possible. We will provide updates here as they become available!

  2. identified Apr 22, 2026, 05:30 PM UTC

    The team has identified the issue & is continuing to work on a fix for this incident.

  3. resolved Apr 22, 2026, 10:21 PM UTC

    This incident has been resolved. If you are still encountering issues with viewing or sending text messages or Blue moon leases, please reach out to the AppFolio Customer Care team for additional support.