Appfolio incident

Notes Missing from Corporate Entities

Minor Resolved

Appfolio experienced a minor incident on April 21, 2026 affecting AppFolio Property Manager (Core Application), lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 08:27 PM UTC
Resolved
Apr 24, 2026, 08:19 PM UTC
Duration
2d 23h
Detected by Pingoru
Apr 21, 2026, 08:27 PM UTC

Affected components

AppFolio Property Manager (Core Application)

Update timeline

  1. identified Apr 21, 2026, 08:27 PM UTC

    We are currently investigating an issue that may affect the display of notes within the Corporate Entities module for a small number of users. Our engineering team is working to identify the root cause and restore full visibility. We will provide updates as more information becomes available.

  2. investigating Apr 21, 2026, 09:31 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 21, 2026, 10:56 PM UTC

    We are continuing to work on a fix for this incident.

  4. resolved Apr 24, 2026, 08:19 PM UTC

    This incident has been resolved.