Appfolio incident
Resident forms & PDFs Unavailable
Resolved after 5 hours 28 minutes, affecting AppFolio Property Manager (Core Application), on September 11, 2026.
This incident has been resolved. If you are still experiencing issues with Resident Forms or lease documents, please contact AppFolio Customer Care.
Affected components
Update timeline
- investigating Sep 11, 2026, 04:01 PM UTC
We are currently investigating an incident impacting Resident Forms and Lease documents. Documents may fail to generate, display an error message, or display a black screen when attempting to load the page. While we do not yet have a resolution timeline, our team is working to resolve this as quickly as possible and will provide updates here as they become available.
- identified Sep 11, 2026, 06:32 PM UTC
Our team has identified the cause of the issue and are working to resolve it as quickly as possible.
- resolved Sep 11, 2026, 09:29 PM UTC
This incident has been resolved. If you are still experiencing issues with Resident Forms or lease documents, please contact AppFolio Customer Care.
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