Appfolio incident
Dedicated Phone Line Unavailable
Major Resolved
Affected components
Customer Support (Dedicated Phone Line)
Update timeline
- investigating Apr 22, 2026, 08:50 PM UTC
We are currently experiencing an outage impacting the Dedicated Phone Line. If you are an AppFolio Property Manager Plus or AppFolio Property Manager Max customer, you may be unable to contact the Customer Care team over the phone. Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.
- monitoring Apr 23, 2026, 12:42 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Apr 23, 2026, 03:38 PM UTC
This incident has been resolved.
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