Appfolio incident

PDF Lease Selection Unavailable for Move-Ins and Renewals

Minor Resolved

Appfolio experienced a minor incident on July 10, 2026 affecting AppFolio Property Manager (Core Application), lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 11:00 AM UTC
Resolved
Jul 10, 2026, 03:00 PM UTC
Duration
4h
Detected by Pingoru
Jul 10, 2026, 11:00 AM UTC

Affected components

AppFolio Property Manager (Core Application)

Update timeline

  1. investigating Jul 10, 2026, 11:00 AM UTC

    We are currently experiencing an issue with PDF Forms and Templates. **Most notably, the PDF lease form selection page is unavailable within move-in and renewal workflows.** Additionally, general index pages for PDF leases, resident forms, and owner forms are down. Our team is working to restore full functionality as soon as possible, and updates will be provided here.

  2. identified Jul 10, 2026, 12:51 PM UTC

    We are continuing to work on a fix for this incident.

  3. identified Jul 10, 2026, 01:51 PM UTC

    We are continuing to work on a fix for this incident.

  4. resolved Jul 10, 2026, 03:00 PM UTC

    This incident has been resolved.