Appfolio incident

Credit Screening Unavailable

Major Ongoing
Started
May 05, 2026, 03:00 PM UTC
Resolved
Ongoing
Duration
● 2h 23m
Detected by Pingoru
May 05, 2026, 03:00 PM UTC

Affected components

Tenant Screening (Income Verification)Tenant Screening (Credit Reporting)Tenant Screening (Core Tenant Screening)

Update timeline

  1. investigating May 05, 2026, 03:00 PM UTC

    Tenant screening is currently unavailable due to technical issues with our credit data vendor. Our vendor is aware of the issue and we're working diligently with them to resolve it as soon as possible. We will provide updates here as soon as we have more information.

  2. identified May 05, 2026, 05:01 PM UTC

    We are continuing to work on a fix for this incident.

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