Appfolio incident

Unable to submit Contact Us & Submit Interest Form

Minor Resolved

Appfolio experienced a minor incident on June 12, 2026 affecting Investment Manager, lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 04:53 PM UTC
Resolved
Jun 12, 2026, 08:44 PM UTC
Duration
3h 51m
Detected by Pingoru
Jun 12, 2026, 04:53 PM UTC

Affected components

Investment Manager

Update timeline

  1. investigating Jun 12, 2026, 04:53 PM UTC

    We are investigating a user escalation that is preventing LPs from submitting the contact us and submit interest form.

  2. identified Jun 12, 2026, 06:23 PM UTC

    We are continuing to work on a fix for this incident.

  3. identified Jun 12, 2026, 08:21 PM UTC

    We are continuing to work on a fix for this incident.

  4. resolved Jun 12, 2026, 08:44 PM UTC

    Thank you for your patience - this issue has been resolved, and you should now see full functionality when using the Contact Us and Submit Interest forms. Please reach out to the Customer Care team if you continue to experience issues or have any additional questions!