Appfolio incident

AppFolio Virtual Assistant

Minor Resolved

Appfolio experienced a minor incident on September 4, 2026 affecting Customer Support (Virtual Assistant), lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 03:49 PM UTC
Resolved
Sep 04, 2026, 03:59 PM UTC
Duration
10m
Detected by Pingoru
Sep 04, 2026, 03:49 PM UTC

Affected components

Customer Support (Virtual Assistant)

Update timeline

  1. monitoring Sep 04, 2026, 03:49 PM UTC

    Our partner has identified an issue causing the AppFolio Virtual Assistant to intermittently fail. We have implemented a fix and are monitoring for full recovery.

  2. resolved Sep 04, 2026, 03:59 PM UTC

    This incident has been resolved.