Appfolio incident

Emails failing to send for Microsoft Email Integrated Users

Minor Resolved

Appfolio experienced a minor incident on August 24, 2026 affecting Investment Manager, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 06:04 PM UTC
Resolved
Aug 24, 2026, 07:51 PM UTC
Duration
1h 46m
Detected by Pingoru
Aug 24, 2026, 06:04 PM UTC

Affected components

Investment Manager

Update timeline

  1. investigating Aug 24, 2026, 06:04 PM UTC

    Users who integrated their Microsoft account (Outlook, Hotmail, etc.) are currently unable to send emails successfully through our application

  2. identified Aug 24, 2026, 07:02 PM UTC

    Our team has identified the issue and is working to resolve it. We will provide updates here as they become available!

  3. resolved Aug 24, 2026, 07:51 PM UTC

    This incident has been resolved. If you are still experiencing email issues, please reach out to the Customer Care team for support.