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Appfolio is up

No incidents right now.

Official status page: https://status.appfolio.com · Polled every 5 minutes · 33 components tracked

Appfolio is operational right now. Last checked just now; the most recent incident resolved 14d ago.

Real-time Appfolio status, recent outages, and incident history — pulled directly from Appfolio's official status page at https://status.appfolio.com every 5 minutes. Pingoru tracks 33 Appfolio services and has captured 17 incidents in the last 90 days (99.24% uptime). Get email, Slack, Discord, or webhook alerts the moment Appfolio reports a new incident — free for 5 monitors, no credit card.

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Appfolio uptime 99.24% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 21m
    Started Jul 15, 2026, 05:58 PM UTC · Resolved Jul 15, 2026, 09:20 PM UTC
    SMS
    Timeline · 4 updates
    • investigating · Jul 15, 2026, 05:58 PM UTC

      We are currently investigating an issue causing significant delays for SMS Two Factor Authentication (2FA) verification codes, which is primarily affecting customers who are logging in or issuing outbound payments. Our team is actively working with upstream carriers to resolve this delivery delay as quickly as possible. If you are currently waiting on a code, please avoid requesting it multiple times. If you have already made several attempts, please **wait 30 minutes** before trying again to ensure your next request processes successfully.

    • identified · Jul 15, 2026, 06:52 PM UTC

      Our partner has identified the cause, and is working to resolve the issue. We will continue to provide updates as they become available.

    • monitoring · Jul 15, 2026, 07:11 PM UTC

      Our partner is observing a recovery in SMS code delivery and is monitoring to ensure a full resolution.

    • resolved · Jul 15, 2026, 09:20 PM UTC

      This incident has been resolved. Your team should receive Two Factor Authentication codes normally, but if you continue to experience issues, please contact the AppFolio Customer Care team for support.

    Latest: This incident has been resolved. Your team should receive Two Factor Authentication codes normally, but if you continue to experience issues, please contact the AppFolio Customer C…

  2. Resolved 19h 54m
    Started Jul 13, 2026, 05:56 PM UTC · Resolved Jul 14, 2026, 01:51 PM UTC
    Virtual AssistantCore Application
    Timeline · 2 updates
    • investigating · Jul 13, 2026, 05:56 PM UTC

      We are currently investigating an issue causing significant delays for SMS 2FA verification codes, which is primarily affecting customers. Our team is actively working with upstream carriers to resolve this delivery delay as quickly as possible. If you are currently waiting on a code, please avoid requesting it multiple times. If you have already made several attempts, please **wait 30 minutes** before trying again to ensure your next request processes successfully.

    • resolved · Jul 14, 2026, 01:51 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 4h
    Started Jul 10, 2026, 11:00 AM UTC · Resolved Jul 10, 2026, 03:00 PM UTC
    Core Application
    Timeline · 4 updates
    • investigating · Jul 10, 2026, 11:00 AM UTC

      We are currently experiencing an issue with PDF Forms and Templates. **Most notably, the PDF lease form selection page is unavailable within move-in and renewal workflows.** Additionally, general index pages for PDF leases, resident forms, and owner forms are down. Our team is working to restore full functionality as soon as possible, and updates will be provided here.

    • identified · Jul 10, 2026, 12:51 PM UTC

      We are continuing to work on a fix for this incident.

    • identified · Jul 10, 2026, 01:51 PM UTC

      We are continuing to work on a fix for this incident.

    • resolved · Jul 10, 2026, 03:00 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 3d 10h
    Started Jul 10, 2026, 10:30 AM UTC · Resolved Jul 13, 2026, 09:13 PM UTC
    Core Application
    Timeline · 3 updates
    • investigating · Jul 10, 2026, 10:30 AM UTC

      Default PDF lease templates are temporarily disassociated from property pages and won't auto-populate PDF forms in move-in or renewal lease generation flows. Your templates are intact — this is a configuration issue only. You can manually select the appropriate template within each flow while we work to restore the defaults. We'll update you once resolved.

    • monitoring · Jul 13, 2026, 03:53 PM UTC

      We implemented a fix and are currently monitoring the result.

    • resolved · Jul 13, 2026, 09:13 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 2h 10m
    Started Jun 26, 2026, 02:40 AM UTC · Resolved Jun 26, 2026, 04:50 AM UTC
    Core ApplicationSearchReports
    Timeline · 2 updates
    • investigating · Jun 26, 2026, 02:40 AM UTC

      We are currently investigating an issue causing intermittent loading issues in AppFolio.

    • resolved · Jun 26, 2026, 04:50 AM UTC

      We briefly experienced issue causing some users to receive error messages when attempting to load reports, and other pages in AppFolio. This issue is now resolved. If you are still experiencing loading issues, please contact AppFolio Customer Care for support.

    Latest: We briefly experienced issue causing some users to receive error messages when attempting to load reports, and other pages in AppFolio. This issue is now resolved. If you are still…

See the full Appfolio outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Appfolio outage history →

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Outage history

Past 90 days · 11 incidents View full outage history →