Appfolio incident
"Action Required" Pop-Up
Resolved after 13 hours 15 minutes, affecting Payment Services (ACH Processing), on May 28, 2026.
The business verification pop-up was displayed in error has now been removed. Thank you so much for your patience and understanding.
Affected components
Update timeline
- investigating May 28, 2026, 02:30 AM UTC
On May 27th, a business verification pop-up was displayed to users in error due to a system misconfiguration. This was a legitimate AppFolio message, your data remains secure, and **no action is required** on your part. The notification has been removed, and we will reach out directly in the coming weeks to the specific users who actually need to complete this step.
- resolved May 28, 2026, 03:45 PM UTC
The business verification pop-up was displayed in error has now been removed. Thank you so much for your patience and understanding.
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