Volusion Outage History

Volusion is up right now

There were 3 Volusion outages since February 4, 2026 totaling 15h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://volusion.statuspage.io

Minor April 20, 2026

Order Confirmation Email Delivery

Detected by Pingoru
Apr 20, 2026, 05:53 PM UTC
Resolved
Apr 21, 2026, 01:27 AM UTC
Duration
7h 33m
Affected: Email Services
Timeline · 4 updates
  1. investigating Apr 20, 2026, 05:53 PM UTC

    We have received reports of order confirmation emails not arriving to inboxes. Our team is currently investigating the issue and will post more information as it becomes available.

  2. identified Apr 20, 2026, 06:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 20, 2026, 08:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 01:27 AM UTC

    This incident has been resolved

Read the full incident report →

Notice February 25, 2026

Unable to view Email spam prevention DNS records

Detected by Pingoru
Feb 25, 2026, 08:25 PM UTC
Resolved
Feb 25, 2026, 09:54 PM UTC
Duration
1h 28m
Timeline · 2 updates
  1. identified Feb 25, 2026, 08:25 PM UTC

    We have received reports of merchants experiencing an issue when going to Design > Email Templates and clicking to view their email spam prevention records in the stores admin dashboard. When attempting to view the records, the message "Your store's domain registration is not complete." is presented incorrectly. This is due to an issue that our third party email service is currently experiencing. For more details and update to date information on the issue visit the Mailgun status page here: https://status.mailgun.com/

  2. resolved Feb 25, 2026, 09:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 4, 2026

Intermittent payment decline on PayFlow Pro

Detected by Pingoru
Feb 04, 2026, 04:06 PM UTC
Resolved
Feb 04, 2026, 10:26 PM UTC
Duration
6h 20m
Affected: Payment Gateway Services
Timeline · 4 updates
  1. investigating Feb 04, 2026, 04:06 PM UTC

    We are currently investigating an situation intermittently preventing credit card orders on merchant stores using PayFlow Pro. We will update here as soon as we have identified the cause.

  2. identified Feb 04, 2026, 06:14 PM UTC

    We have identified the situation is not caused by the Volusion Platform. We are working with our 3rd party partners to resolve this and will continue providing you updates.

  3. monitoring Feb 04, 2026, 08:24 PM UTC

    We have confirmed from PayPal that the PayFlow team completed a rollback of a recent code release and the situation has been resolved. We will continue to monitor to confirm the situation remains resolved.

  4. resolved Feb 04, 2026, 10:26 PM UTC

    This incident has been resolved

Read the full incident report →

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