Tricentis Outage History

Tricentis had 52 outages in the last 2 years — averaging 2.1 incidents per month.

There were 52 Tricentis outages since January 29, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor February 3, 2026

VisionAI Authentication issues

Affected: Australia EastEast USUK SouthWest Europe

Timeline · 3 updates

investigating Feb 03, 2026, 06:49 AM UTC

Status: Investigating 🔍 We are currently investigating reports of an issue with authentication in VisionAI. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components Australia East (Partial outage) East US (Partial outage) West Europe (Partial outage) UK South (Partial outage)
monitoring Feb 03, 2026, 07:05 AM UTC

Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components Australia East (Degraded performance) East US (Degraded performance) West Europe (Degraded performance) UK South (Degraded performance)
resolved Feb 03, 2026, 08:11 AM UTC

Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components West Europe (Operational) UK South (Operational) Australia East (Operational) East US (Operational)

Minor January 29, 2026

Affected: West Europe

Timeline · 4 updates

investigating Jan 27, 2026, 12:25 PM UTC

Status: Investigating ATA features in Tosca Commander and Tosca Cloud are not functioning for beta customers due to an issue with OpenAI models. The team is actively looking for a solution. Affected components West Europe (Partial outage)
identified Jan 27, 2026, 01:45 PM UTC

Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components West Europe (Partial outage)
monitoring Jan 27, 2026, 03:07 PM UTC

Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components West Europe (Operational)
resolved Jan 29, 2026, 10:54 AM UTC

Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components West Europe (Operational)