Tricentis Outage History
Tricentis is up right nowPingoru has recorded 97 incidents for Tricentis: 97 in the last 12 months and 30 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 15 | 415 of 720 (58%) |
| May 2026 | 11 | 455 of 744 (61%) |
| June 2026 | 12 | 376 of 720 (52%) |
| July 2026 | 17 | 268 of 744 (36%) |
| August 2026 | 5 | 82 of 744 (11%) |
| September 2026 | 14 | 281 of 720 (39%) |
| October 2026 | 4 | 25 of 592 (4%) |
Incidents, newest first
Minor May 26, 2026 Customers may experience slowness in EU region 2d 19h EU-WEST-1
Started May 26, 2026, 12:50 PM UTC· resolved May 29, 2026, 08:34 AM UTC
- investigating May 26, 2026, 12:50 PM UTC
We are currently investigating reports of the slowness. Our team is looking into the cause and will provide an update as soon as we have more information.
- resolved May 29, 2026, 08:34 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor May 26, 2026 Tosca not working onboarding of new customers 18h 58m SAP: West Europe
Started May 26, 2026, 10:04 AM UTC· resolved May 27, 2026, 05:03 AM UTC
- investigating May 26, 2026, 10:04 AM UTC
🔍 We are currently investigating reports of an issue with onboarding new customers. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified May 26, 2026, 11:08 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring May 26, 2026, 07:54 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved May 27, 2026, 05:03 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor May 21, 2026 Customers may experience intermittent latencies in EU region 1h 59m EU-WEST-1
Started May 21, 2026, 03:01 PM UTC· resolved May 21, 2026, 05:01 PM UTC
- identified May 21, 2026, 03:01 PM UTC
We are actively working on mitigation steps and implementing fixes to stabilize performance and reduce impact. Users may experience intermittent latency across parts of the platform during this time. We will continue to provide updates as progress is made.
- resolved May 21, 2026, 05:01 PM UTC
✅ The performance issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor May 20, 2026 TestExecutionAPI degraded performance in us-east-1 2h 9m US-EAST-1
Started May 20, 2026, 03:54 PM UTC· resolved May 20, 2026, 06:04 PM UTC
- investigating May 20, 2026, 03:54 PM UTC
We are currently investigating the slowness of TestExecutionAPI. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring May 20, 2026, 04:22 PM UTC
We are currently monitoring the performance of TestExecutionAPI. A fix has been implemented, and processing pace has been restored to normal operating speed. Current processing values are back within expected ranges.
- resolved May 20, 2026, 06:04 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor May 20, 2026 Tosca API Playground outage 2h 31m SAP: West Europe, Japan East, Canada Central, East US and 6 more
Started May 20, 2026, 01:50 PM UTC· resolved May 20, 2026, 04:22 PM UTC
- investigating May 20, 2026, 01:50 PM UTC
🔍 We are currently investigating reports of an issue with API Playground. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified May 20, 2026, 04:21 PM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- resolved May 20, 2026, 04:22 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor May 19, 2026 Unavailability of the Sessions in us-east-2 20m US-EAST-2
Started May 19, 2026, 02:53 PM UTC· resolved May 19, 2026, 03:14 PM UTC
- identified May 19, 2026, 02:53 PM UTC
Users may have experienced unavailability of the Sessions. Team has identified the issue and applied the fix. We are monitoring the situation.
- monitoring May 19, 2026, 02:59 PM UTC
A fix has been implemented and we are currently monitoring the Sessions to ensure everything is working as expected.
- resolved May 19, 2026, 03:14 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor May 11, 2026 AI Workspace Workflow Execution Issues 9d 18h AP-SOUTHEAST-2, EU-WEST-3, US-EAST-1
Started May 11, 2026, 12:45 PM UTC· resolved May 21, 2026, 07:43 AM UTC
- investigating May 11, 2026, 12:45 PM UTC
We are currently investigating an issue impacting AI Workspace, where some customers may experience missing API toolsets and failed workflow executions. Our Engineering is actively working on a resolution.
- monitoring May 11, 2026, 07:05 PM UTC
The fix has been deployed for API toolsets, showing 0 tools in the Toolset page. • Toolsets created from OpenAPI/Swagger URLs recover automatically after the next restart. • Toolsets created by pasted spec content must be manually re-added. • Toolsets created from presets (e.g. Jira, Harness) must be deleted and recreated. How to check if you’re affected Go to the Toolset page and look for API toolsets showing 0 tools. If you need assistance recovering or recreating your toolsets, please contact Support.
- identified May 12, 2026, 01:39 PM UTC
We are continuing to investigate an issue affecting API Toolsets. Some customers may see API Toolsets displaying 0 tools in the Toolset page, which can impact workflow execution. Our engineering team is actively working on mitigation and recovery steps. We will provide further updates as more information becomes available.
- monitoring May 12, 2026, 07:03 PM UTC
We have applied mitigation steps for the API Toolset issue across EU, US, and APAC production environments. Services are operating normally, and we are continuing to monitor closely while validating with impacted customers.
- resolved May 21, 2026, 07:43 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor May 6, 2026 AI Workspace – Investigating Elevated Latency and Slowness Across Multiple Regions 4d 19h AP-SOUTHEAST-2, US-EAST-1
Started May 06, 2026, 05:21 PM UTC· resolved May 11, 2026, 12:43 PM UTC
- investigating May 06, 2026, 05:21 PM UTC
We are currently investigating reports of increased latency and slower response times affecting AI Workspace functionality across multiple regions. Our engineering teams are actively analyzing the issue and working to mitigate the impact
- investigating May 06, 2026, 07:37 PM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified May 06, 2026, 09:47 PM UTC
We have implemented mitigation actions to improve performance and reduce latency affecting AI Workspace services. Customers should now experience improved responsiveness across impacted functionality. Our teams continue to actively monitor the platform and investigate the underlying root cause. While service performance has improved, some intermittent degradation may still occur under high load conditions.
- monitoring May 07, 2026, 12:37 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved May 11, 2026, 12:43 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor May 6, 2026 AI Workspace login issue 3h 30m AP-SOUTHEAST-2, EU-WEST-3, US-EAST-1
Started May 06, 2026, 10:24 AM UTC· resolved May 06, 2026, 01:54 PM UTC
- investigating May 06, 2026, 10:24 AM UTC
We are currently investigating an issue where some customers may be unable to log in to AI Workspace. Our engineering team is actively working on identifying the root cause and restoring full functionality as quickly as possible.
- monitoring May 06, 2026, 11:07 AM UTC
AI Workspace functionality has been restored following mitigation activities. The service is currently operating normally, and our teams are closely monitoring the environment to ensure stability.
- resolved May 06, 2026, 01:54 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor May 5, 2026 qTest Test Log Save Issue – eu-west-1 25m EU-WEST-1
Started May 05, 2026, 07:52 AM UTC· resolved May 05, 2026, 08:17 AM UTC
- identified May 05, 2026, 07:52 AM UTC
We are currently investigating an issue in eu-west-1 where, during Test Run execution or Test Log editing in qTest, the “Actual Result” field is not being saved as expected.
- monitoring May 05, 2026, 08:00 AM UTC
The issue in eu-west-1 affecting qTest, where the “Actual Result” field was not being saved during Test Run execution or Test Log editing, has now been resolved. All functionality is operating normally.
- resolved May 05, 2026, 08:17 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor May 4, 2026 AI Workspace 1d 4h AP-SOUTHEAST-2, US-EAST-1
Started May 04, 2026, 04:35 PM UTC· resolved May 05, 2026, 09:11 PM UTC
- investigating May 04, 2026, 04:35 PM UTC
We are currently investigating an issue causing partial data visibility and degraded performance for some customers. There is no indication of data loss at this time. Our team is actively working on mitigation.
- investigating May 04, 2026, 06:18 PM UTC
👀 A fix has been implemented. Please log out and log back in to refresh your session. We will continue to monitor the situation closely.
- investigating May 04, 2026, 06:20 PM UTC
👀 A fix has been implemented. Please log out and log back in to refresh your session. We will continue to monitor the situation closely.
- monitoring May 04, 2026, 06:20 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved May 05, 2026, 09:11 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 30, 2026 Customers may experience performance issues in multiple regions 53m US-EAST-1, AP-SOUTHEAST-2, US-EAST-2, US-WEST-2
Started Apr 30, 2026, 11:25 AM UTC· resolved Apr 30, 2026, 12:19 PM UTC
- identified Apr 30, 2026, 11:25 AM UTC
We have identified the root cause of the issue that is causing graceful degradation in all U.S. based regions and APAC. We’ll continue to share updates as we make progress.
- monitoring Apr 30, 2026, 11:35 AM UTC
A fix has been implemented in all regions and we are currently monitoring the system to ensure everything is working as expected.
- resolved Apr 30, 2026, 12:19 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 30, 2026 Testim Exexution experience degraded 1h 58m US-EAST-1 | Grid, EU-CENTRAL-1 | Testim, US-WEST-2 | Testim
Started Apr 30, 2026, 07:52 AM UTC· resolved Apr 30, 2026, 09:51 AM UTC
- investigating Apr 30, 2026, 07:52 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Apr 30, 2026, 09:49 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- identified Apr 30, 2026, 09:49 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- resolved Apr 30, 2026, 09:51 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 29, 2026 qTest is unreachable in us-east-1 region 1h 44m US-EAST-1
Started Apr 29, 2026, 06:35 PM UTC· resolved Apr 29, 2026, 08:20 PM UTC
- investigating Apr 29, 2026, 06:35 PM UTC
We are currently investigating an outage affecting qTest in the us-east-1 region. The team is actively working to identify the root cause and will share an update as soon as more information becomes available.
- monitoring Apr 29, 2026, 06:56 PM UTC
We have implemented the fix, qTest is back online in us-east-1. Team is closely monitoring the situation.
- resolved Apr 29, 2026, 08:20 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 29, 2026 NeoLoad Performance Issues 20h 50m US-EAST-2
Started Apr 29, 2026, 11:02 AM UTC· resolved Apr 30, 2026, 07:53 AM UTC
- investigating Apr 29, 2026, 11:02 AM UTC
🔍 We are currently investigating an issue affecting NeoLoad, where users may experience slow loading and error messages
- investigating Apr 29, 2026, 11:06 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Apr 29, 2026, 11:34 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Apr 29, 2026, 01:01 PM UTC
The issue affecting NeoLoad performance has been resolved. Services are now operating normally. We are continuing to closely monitor the system to ensure stability.
- resolved Apr 30, 2026, 07:53 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 28, 2026 Testim temporary grid partial outage 2h 30m AP-SOUTHEAST-2, EU, US-EAST-2, US-EAST-1 | Grid and 24 more
Started Apr 28, 2026, 05:30 PM UTC· resolved Apr 28, 2026, 08:00 PM UTC
- identified Apr 28, 2026, 05:30 PM UTC
🛠️ We have identified an issue with the grid, our provider is working on a fix. We’ll continue to share updates as we make progress.
- resolved Apr 28, 2026, 08:00 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 28, 2026 [Testim] Signup and Trial Registration Degradation 2d 2h US-EAST-1 | Grid, EU-CENTRAL-1 | Testim, US-WEST-2 | Testim
Started Apr 28, 2026, 01:19 PM UTC· resolved Apr 30, 2026, 03:24 PM UTC
- investigating Apr 28, 2026, 01:19 PM UTC
We are currently investigating an issue affecting new signup and trial registration flows. Some users may be unable to complete registration at this time. Existing accounts and core Testim functionality are not impacted. Our team is actively working with a third-party provider to restore full service. We will share another update as soon as possble
- identified Apr 30, 2026, 01:21 PM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- resolved Apr 30, 2026, 03:24 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 23, 2026 VisionAI authentication issues 1h 29m East US, Australia East, East US, UK South and 2 more
Started Apr 23, 2026, 09:10 AM UTC· resolved Apr 23, 2026, 10:40 AM UTC
- investigating Apr 23, 2026, 09:10 AM UTC
🔍 We are currently investigating reports of an issue with authentication. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Apr 23, 2026, 09:10 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Apr 23, 2026, 09:28 AM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Apr 23, 2026, 10:40 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 22, 2026 AI WorkSpace - Github webhooks might failing 7d 16h AP-SOUTHEAST-2, EU-WEST-3, US-EAST-1
Started Apr 22, 2026, 06:17 PM UTC· resolved Apr 30, 2026, 10:39 AM UTC
- investigating Apr 22, 2026, 06:17 PM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Apr 28, 2026, 06:32 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- resolved Apr 30, 2026, 10:39 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 22, 2026 Customers experience issues with Trial creation in us-east-2 2h 21m US-EAST-2
Started Apr 22, 2026, 01:50 PM UTC· resolved Apr 22, 2026, 04:11 PM UTC
- investigating Apr 22, 2026, 01:50 PM UTC
We are currently investigating reports of an issue during Trial creation in us-east-2. Our team is looking into the cause and will provide an update as soon as we have more information.
- resolved Apr 22, 2026, 04:11 PM UTC
The issue has been resolved, customers are able to request the Trial versions.
Minor April 21, 2026 Testim Slack Notification Degradation 1d 4h EU-CENTRAL-1 | Testim, US-WEST-2 | Testim
Started Apr 21, 2026, 09:36 AM UTC· resolved Apr 22, 2026, 02:32 PM UTC
- investigating Apr 21, 2026, 09:36 AM UTC
🔍 We are currently investigating reports of an issue with slack integration. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Apr 22, 2026, 07:47 AM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Apr 22, 2026, 02:32 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 17, 2026 qTest US-WEST-2 slowness 19h 16m US-WEST-2
Started Apr 17, 2026, 12:38 PM UTC· resolved Apr 18, 2026, 07:55 AM UTC
- investigating Apr 17, 2026, 12:38 PM UTC
🔍 We are currently investigating reports of qTest slowness for incoming requests in the Us-West-2 region. Our team is looking into the cause and will provide an update as soon as we have more information.
- investigating Apr 17, 2026, 03:05 PM UTC
The response time for the UI is recovered but investigation of performance slowness for regular api endpoints is still ongoing.
- monitoring Apr 17, 2026, 06:16 PM UTC
Service has been restored in the US-West-2 region and is operating normally. We will continue to monitor system performance closely while the team investigates the root cause in the background.
- resolved Apr 18, 2026, 07:55 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 16, 2026 Customer may experience an issues during Trial creation in EU region. 4h 30m EU-WEST-1
Started Apr 16, 2026, 01:13 PM UTC· resolved Apr 16, 2026, 05:43 PM UTC
- investigating Apr 16, 2026, 01:13 PM UTC
We are currently investigating reports of an issue with qTest Trial creation in EU region. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Apr 16, 2026, 01:50 PM UTC
We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Apr 16, 2026, 05:24 PM UTC
A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Apr 16, 2026, 05:43 PM UTC
The issue affecting qTest Trial creation in the EU region has been resolved. Customers can now proceed with creating new trials. If needed, they may also recreate their trial or contact Customer Support for further assistance.
Minor April 15, 2026 Testim Support Chat Degradation 1d 22h US-EAST-1 | Grid, EU-CENTRAL-1 | Testim, US-WEST-2 | Testim
Started Apr 15, 2026, 08:37 AM UTC· resolved Apr 17, 2026, 07:32 AM UTC
- investigating Apr 15, 2026, 08:37 AM UTC
We are aware of an issue affecting the Testim in-app support chat. Users may experience errors when using the support assistant or coding assistant features. The root cause has been identified as a deprecated AI model in our backend, and a fix is being deployed. We will provide updates as the resolution progresses.
- resolved Apr 17, 2026, 07:32 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor April 10, 2026 AI Workspace – Assisted Agent Creation Issue 7d 7h AP-SOUTHEAST-2, EU-WEST-3, US-EAST-1
Started Apr 10, 2026, 11:06 AM UTC· resolved Apr 17, 2026, 06:45 PM UTC
- investigating Apr 10, 2026, 11:06 AM UTC
🔍 We are currently investigating reports of an issue with creating new agents. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Apr 10, 2026, 12:28 PM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. The issue is caused by too many AI Workspace Tools, as a short-term workaround, please remove unnecessary or unused tools. Tricentis AI team is working on long-term solution how to keep large number of tools in the AI Workspace.
- resolved Apr 17, 2026, 06:45 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.