Resolved after 18 hours 58 minutes, affecting SAP: West Europe, on May 26, 2026.
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Affected components
Update timeline
- investigating May 26, 2026, 10:04 AM UTC
🔍 We are currently investigating reports of an issue with onboarding new customers. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified May 26, 2026, 11:08 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring May 26, 2026, 07:54 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved May 27, 2026, 05:03 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
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