Tricentis incident

Tosca not working onboarding of new customers

Tricentis is currently experiencing a major incident affecting SAP: West Europe, which began 51 min ago. The vendor's full update timeline is below.

Started
May 26, 2026, 11:08 AM UTC
Resolved
Ongoing
Duration
● 51m
Detected by Pingoru
May 26, 2026, 11:08 AM UTC

Affected components

SAP: West Europe

Update timeline

  1. investigating May 26, 2026, 10:04 AM UTC

    Status: Investigating 🔍 We are currently investigating reports of an issue with onboarding new customers. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components SAP: West Europe (Partial outage)

  2. identified May 26, 2026, 11:08 AM UTC

    Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components SAP: West Europe (Partial outage)