Tricentis incident

Customers may experience performance issues in multiple regions

Resolved after 53 minutes, affecting US-EAST-1 and AP-SOUTHEAST-2 and 1 more, on April 30, 2026.

resolved Apr 30, 2026, 12:19 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
Apr 30, 2026, 11:25 AM UTC
Resolved
Apr 30, 2026, 12:19 PM UTC
Duration
53m
Detected by Pingoru
Apr 30, 2026, 11:25 AM UTC

Affected components

US-EAST-1AP-SOUTHEAST-2US-EAST-2US-WEST-2

Update timeline

  1. identified Apr 30, 2026, 11:25 AM UTC

    We have identified the root cause of the issue that is causing graceful degradation in all U.S. based regions and APAC. We’ll continue to share updates as we make progress.

  2. monitoring Apr 30, 2026, 11:35 AM UTC

    A fix has been implemented in all regions and we are currently monitoring the system to ensure everything is working as expected.

  3. resolved Apr 30, 2026, 12:19 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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