Resolved after 20 hours 50 minutes, affecting US-EAST-2, on April 29, 2026.
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Affected components
Update timeline
- investigating Apr 29, 2026, 11:02 AM UTC
🔍 We are currently investigating an issue affecting NeoLoad, where users may experience slow loading and error messages
- investigating Apr 29, 2026, 11:06 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Apr 29, 2026, 11:34 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Apr 29, 2026, 01:01 PM UTC
The issue affecting NeoLoad performance has been resolved. Services are now operating normally. We are continuing to closely monitor the system to ensure stability.
- resolved Apr 30, 2026, 07:53 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
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