Tricentis incident

AI Workspace

Started
May 04, 2026, 06:20 PM UTC
Resolved
Ongoing
Duration
โ— 23m
Detected by Pingoru
May 04, 2026, 06:20 PM UTC

Affected components

AP-SOUTHEAST-2US-EAST-1

Update timeline

  1. investigating May 04, 2026, 04:35 PM UTC

    Status: Investigating We are currently investigating an issue causing partial data visibility and degraded performance for some customers. There is no indication of data loss at this time. Our team is actively working on mitigation. Affected components AP-SOUTHEAST-2 (Degraded performance) US-EAST-1 (Degraded performance)

  2. investigating May 04, 2026, 06:18 PM UTC

    Status: Investigating ๐Ÿ‘€ A fix has been implemented. Please log out and log back in to refresh your session. We will continue to monitor the situation closely. Affected components AP-SOUTHEAST-2 (Operational) US-EAST-1 (Operational)

  3. investigating May 04, 2026, 06:20 PM UTC

    Status: Investigating ๐Ÿ‘€ A fix has been implemented. Please log out and log back in to refresh your session. We will continue to monitor the situation closely. Affected components AP-SOUTHEAST-2 (Operational) US-EAST-1 (Operational)

  4. monitoring May 04, 2026, 06:20 PM UTC

    Status: Monitoring ๐Ÿ‘€ A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components US-EAST-1 (Operational) AP-SOUTHEAST-2 (Operational)

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