qTest US-WEST-2 slowness

Update timeline

1. investigating Apr 17, 2026, 12:38 PM UTC

   Status: Investigating 🔍 We are currently investigating reports of qTest slowness for incoming requests in the Us-West-2 region. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-WEST-2 | Region 7 (Degraded performance)

2. investigating Apr 17, 2026, 03:05 PM UTC

   Status: Investigating The response time for the UI is recovered but investigation of performance slowness for regular api endpoints is still ongoing. Affected components US-WEST-2 | Region 7 (Degraded performance)

3. monitoring Apr 17, 2026, 06:16 PM UTC

   Status: Monitoring Service has been restored in the US-West-2 region and is operating normally. We will continue to monitor system performance closely while the team investigates the root cause in the background. Affected components US-WEST-2 | Region 7 (Operational)

4. resolved Apr 18, 2026, 07:55 AM UTC

   Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 | Region 7 (Operational)