Tricentis experienced a minor incident on April 23, 2026 affecting Australia East and East US and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 23, 2026, 09:10 AM UTC
Status: Investigating 🔍 We are currently investigating reports of an issue with authentication. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components Australia East (Partial outage) East US (Partial outage) West Europe (Partial outage) UK South (Partial outage)
- identified Apr 23, 2026, 09:10 AM UTC
Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components Australia East (Partial outage) East US (Partial outage) West Europe (Partial outage) UK South (Partial outage)
- monitoring Apr 23, 2026, 09:28 AM UTC
Status: Monitoring 👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected. Affected components West Europe (Operational) UK South (Operational) Australia East (Operational) East US (Operational)
- resolved Apr 23, 2026, 10:40 AM UTC
Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components Australia East (Operational) East US (Operational) West Europe (Operational) UK South (Operational)