Tricentis experienced a minor incident on April 30, 2026 affecting US-EAST-1 | Grid and EU-CENTRAL-1 | Testim and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 30, 2026, 07:52 AM UTC
Status: Investigating 🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-WEST-2 | Testim (Degraded performance) US-EAST-1 | Grid (Degraded performance) EU-CENTRAL-1 | Testim (Degraded performance)
- identified Apr 30, 2026, 09:49 AM UTC
Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components US-WEST-2 | Testim (Degraded performance) US-EAST-1 | Grid (Degraded performance) EU-CENTRAL-1 | Testim (Degraded performance)
- identified Apr 30, 2026, 09:49 AM UTC
Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components US-WEST-2 | Testim (Degraded performance) US-EAST-1 | Grid (Degraded performance) EU-CENTRAL-1 | Testim (Degraded performance)
- resolved Apr 30, 2026, 09:51 AM UTC
Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-WEST-2 | Testim (Operational) US-EAST-1 | Grid (Operational) EU-CENTRAL-1 | Testim (Operational)