Tricentis experienced a minor incident on May 20, 2026 affecting SAP: West Europe and Japan East and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 20, 2026, 01:50 PM UTC
Status: Investigating 🔍 We are currently investigating reports of an issue with API Playground. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components Japan East (Partial outage) Canada Central (Partial outage) SAP: East US (Partial outage) West Europe (Partial outage) East US (Partial outage) SAP: Europe (Partial outage) SAP: West Europe (Partial outage) Australia East (Partial outage)
- identified May 20, 2026, 04:21 PM UTC
Status: Identified 🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. Affected components Australia East (Partial outage) Japan East (Partial outage) Canada Central (Partial outage) SAP: East US (Partial outage) West Europe (Partial outage) East US (Partial outage) SAP: Europe (Partial outage) SAP: West Europe (Partial outage)
- resolved May 20, 2026, 04:22 PM UTC
Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components SAP: Europe (Operational) SAP: West Europe (Operational) Australia East (Operational) Japan East (Operational) Canada Central (Operational) SAP: East US (Operational) West Europe (Operational) East US (Operational)