Tricentis incident

Tosca API Playground outage

Resolved after 2 hours 31 minutes, affecting SAP: West Europe and Japan East and 1 more, on May 20, 2026.

resolved May 20, 2026, 04:22 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
May 20, 2026, 01:50 PM UTC
Resolved
May 20, 2026, 04:22 PM UTC
Duration
2h 31m
Detected by Pingoru
May 20, 2026, 01:50 PM UTC

Affected components

SAP: West EuropeJapan EastCanada CentralEast USSAP: EuropeAustralia EastEast USWest EuropeWest EuropeSAP: East US

Update timeline

  1. investigating May 20, 2026, 01:50 PM UTC

    🔍 We are currently investigating reports of an issue with API Playground. Our team is looking into the cause and will provide an update as soon as we have more information.

  2. identified May 20, 2026, 04:21 PM UTC

    🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.

  3. resolved May 20, 2026, 04:22 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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